The City has changed to a new online payment system called Xpress Bill Pay in order to give you, our customers, more options to pay your water, sewer, and garbage bills. It will be more convenient, save time, and will be no extra cost for you, the customer, to use. See benefits list below.
Benefits that you will discover by using Xpress Bill Pay.
They receive their bills electronically – bills are easy to view, understand and pay online.
Convenience – your customers can pay with credit card, debit cards or electronic funds transfer, they save time, money and avoid late fees.
Never miss a payment again – with Auto Pay customers can set up automatic or recurring bill payments by credit card, debit card, savings and checking account.
Secure online payment system – all transactions use the same security technology as the leading online banking and financial institutions.
Customer can choose the day they want the funds pulled from their account.
The financial transaction happens the day the customer identifies; this gives them same day settlement.
Information is retained so new screens are populated with customers information; they are not required to re-key their data each time.
ll. Xpress Bill Pay makes it effortless for your customers to pay bills online
They log in to our secure website and view their bill, which is displayed in the same familiar format as the paper version.
They select a payment option, enter their information for credit card, debit card, or electronic funds transfer, and they're done.
They can print a receipt after completing the transaction, as well as receive an email receipt for added confirmation.
Xpress Bill Pay also allows your customers to see up to a full year's history of their accounts. This makes it easy for them to compare this month's usage to a year ago, so you get fewer calls from customers about an increase in utility usage that's normal for the season.
